Email: cleanearteddington@gmail.com

Phone no: 07899 547069

Clean Ear Teddington customer privacy notice

This privacy notice tells you what to be expected with your personal information collected during an appointment.

 

Contact details:

Telephone:

07899 547069

Email:

cleanearteddington@gmail.com

 

What information is collected, and why.

The following information is collected to provide services of ear wax removal:

  • Names and contact details
  • Addresses
  • Date of birth
  • Health information (including some health conditions related to ears)
  • Photographs or video recordings (of ears)

Lawful bases

The lawful bases for collecting or using personal information to provide services are:

  • Consent

Where is personal information collected from:

  • People directly
  • Recorded images (during appointments)

How long is information kept

Personal details are stored as per ICO requirements.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask for copies of your personal data.

Your right to rectification - You have the right to ask to rectify personal data you think is inaccurate. You also have the right to ask to complete information you think is incomplete.

Your right to erasure - You have the right to ask to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that the personal data you gave is transfer to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When consent is used as lawful basis you have the right to withdraw your consent (to keep personal data on record).

You don’t usually need to pay a fee to exercise your rights. If you make a request, allow one calendar month to respond to you.

To make a data protection rights request, please use the contact details at the top of this privacy notice.

How to complain

If you have any concerns about the use of your personal data, you can make a complaint by using the contact details at the top of this privacy notice.

If you remain unhappy with how your data is used, after making a complaint, you can also complain to the ICO.

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk